Product Manager, CSPO

Personal Info


Chicago, IL

Hard Skills



Feature Definition



Agile Methodology

Curriculum Design & Delivery


Certified Scrum Product

Owner® (CSPO®)



Bachelor of Science,

Business – Information Technology Management


Associates Degree

Engineering Science

Technology professional with over a decade’s worth of experience and accomplishments in cross-functional roles, resulting in highly developed product management acumen, program management prowess, and deft people skills at the ready to drive success in a collaborative environment.

Professional Experience

Betteryou Consulting LLC (Self Employed) Chicago, IL

Consultant – ComEd’s CONSTRUCT Infrastructure Academy Feb 2021 to Apr 2021

  • Used strategic planning to increase student load capacity. Successfully completed cohort with 50% more students than other instructors.

  • Converted conventional instructional binder received from ComEd into digital learning management system (LMS) using Agile principles to create responsive website and iterate changes as needed. (See

St. Sabina Employment Resource Center Chicago, IL

Education and Virtual Technology Manager Sep 2020 to Feb 2021

Workforce Development Manager Apr 2019 to Aug 2020

  • Created and taught (designed and deployed curriculum for) an android app development program to introduce app design to youth and young adults. Mitigated unplanned-for constraints to deliver requested features – youth can design apps.

  • Collaborated with adult-clients (>24) management team on shared projects. Co-led inception meetings that geared towards new product offering – organization wide client-facing mobile-first app.

  • Wrote summer grant proposal to State’s department of human services. Won $567,000 grant. Co-wrote year-round grant proposal to above – won $1.2 million for agency.

  • Became de facto expert with city sponsored database management system - led in-house training sessions for front line staff.

  • Sourced and closed partnership with Coursera (online education provider) to provide $2 million worth of limited training licenses to clients and the public during the COVID-19 pandemic at no cost to organization.

  • Refined internal system that enabled clients to understand and actualize their education plan, goals, and steps.

  • Spearheaded new product offering: sourced and closed partnership with Olive Harvey Community College to pipeline St. Sabina’s clients to community college programs in the tech (cybersecurity), auto, and cannabis spaces.

  • Manager over team responsible for executing youth (16 – 24 yrs.) subsection of organization’s vision.

Tria Adelfi LLC Chicago, IL

Associate Property Manager Jul 2009 to Mar 2019

  • Oversaw day-to-day operations across 9 low-rise multi-family buildings and 65 family townhomes. Purview included leases, maintenance, and regulatory activities (Private, City and Federal). Coordinated capital improvement projects ($1.5 million annually)

  • Used Macros/VBAs to improve office efficiency and streamline data collection and management.

  • Became power-user and in house trainer with proprietary database management system used for financials.

  • Was a change agent: In 2011, introduced real-time, simultaneous tenant data management via GSuite. Increased accuracy of tenant records by 40%.

  • Reviewed and negotiated service and vendor contracts.

Download PDF file here